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Do you have a People Strategy for 2012?

If you have read my blog posts in the past, you know that I typically write about topics in HR news, Compliance, or small business. This post is a little different; I woke up this morning thinking about all of the year end tasks that we must begin working on.  As a business owner, I want to have a solid plan going into 2012 that address issues like:

·         Business Growth/Development

·         Marketing and Communications Strategy

·         Lead Generation through the Holidays

·         Budget and Sales Forecasting for next year

·         Web, Social Media and Brand Strategy

·         Maintaining Service Levels Through the Holidays

In the midst of all this, the one thing that is often forgotten is what I believe to be one of the most important strategic planning steps, your People Strategy.

What is your plan for managing your employees? Do you plan to grow or shrink? Will you give bonuses or raises this year? Will those payments be tied to performance? Will you conduct performance evaluations? What have you allocated for employee expenses in 2012? Will you conduct an end of the year compliance check?

The list of questions can go on and on.  I must admit, when I called for a meeting with my leadership team today, our agenda is full of everything except for people planning.  We have to remember that our employees help move our company forward and we can’t leave them out as we plan and prepare for 2012.

We all know that our employees, whether we have one or one-hundred can make or break the business. Have a plan for developing and growing your staff to be outstanding employees.  This will lead to better customer experiences, higher productivity and will perpetuate business growth.

Now before you start thinking that this could cost you big money, think outside of the box or what is perceived as the norm for Human Resources/People Planning. Find unique solutions that meet the needs of your business within a budget that makes sense for you. Account for these expenses in your 2012 budget and make this a necessity. You have to be a step ahead of your competition at every turn, incorporate a great People Strategy to leverage your business as an industry leader.

I will end this post with a quick tip: If you don’t have a People Strategy for 2012, start working on one today! 

Written By

Melonie Boone MBA, MJ, PHR

Co-CEO and Owner

Complete Concepts Consulting

About us:

Complete Concepts Consulting is a human resources consultancy specializing in compliance for small to mid-sized businesses. We offer a non-conventional approach to human resources management to meet the unique needs of small to mid-sized businesses. Our HR methodology has been proven to reduce costs and mitigate risks for our clients.

Contact Us:
Stephen Polutnik
Director, Client Services
spolutnik@completeconceptsconsulting.com
(773) 294-0010

 

Complete Concepts Consulting (CCC) Teams Up With GroupHelix

October 26, 2011

Complete Concepts Consulting (CCC) teams up with GroupHelix to help attract new leads to our website, convert leads into clients, as well as manage and analyze customer relationships!



Click here to learn more

GroupHelix is an all-in-one digital platform to help companies attract new leads to their website, convert leads into clients, and manage and analyze customer relationships.  By intertwining the web, social media and mobile technology, GroupHelix, grouphelix.com, offers a custom solution and strategy uniquely fit to the needs of each client.   With a simplistic control panel, CCC will be able to control our website content with a few clicks, we can change our mobile content in less than 10-seconds, control how to get our leads online, monitor our competition, manage our marketing and customer relationships, and measure engagement with click-of-a-button analytics.    

GroupHelix is a custom simplistic and holistic lead generation and customer relationship management (CRM) solution or it can be just a few of these feature bits, depending on what a business needs. “We are very excited about the partnership with GroupHelix. They have captured our vision and produced a one-stop spot for us to engage current as well as potential clients in a fun and creative medium; all while continuing our commitment to being a forward thinking progressive HR consultancy” says Complete Concepts Consulting’s Co-CEO Melonie Boone.

With GroupHelix,  CCC is able to easily take control of our digital world including social media strategy, web content changes and additions, how we track and manage candidates and applicants, segment candidates together according to qualifications and hiring potential, stay connected to those we wish to consider for other positions in the future and build portals for communicating the latest employment regulation updates, and using our new client portal offering training videos or posting content for our client groups.   CCC is able to quickly and easily obtain real-time website and contact metrics to make more informed decisions and move quickly.   With GroupHelix's ongoing partnership, scalable applications and CCC's niche business model, we are poised to continue thriving and now have technology that will enable us on our growth trajectory.

The new site it set to launch on November 7, 2011. Visit www.CompleteConceptsConsulting.com to be a part of the HR Revolution.  Complete Concepts Consulting is simplifying HR for Business!

About Us:

Complete Concepts Consulting (CCC) is a full service human resources consulting agency in Chicago, Illinois specializing in employment law compliance. Human Resources professionals Melonie Boone and Yolanda Macias, co-founders, and their team have worked in the industry for many years and specialize in providing organizations with expert employment law compliance and customized human resources management solutions. CCC offers its clients the ability to enhance business operations by utilizing affordable compliance and comprehensive human resources solutions.

Contact:

Stephen Polutnik

Director, Client Services
Complete Concepts Consulting
spolutnik@completeconceptsconsulting.com
www.CompleteConceptsConsulting.com
(773) 294-0010

Amy Nedoss
Director
GroupHelix
Amy.Nedoss@GroupHelix.com
www.grouphelix.com

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Can they really sue me for that?

“Can they really sue me for that!” this is statement made by almost every employer who finds out his employees are suing the company. Many small businesses don’t have the resources to staff a human resources department for their business. Some will go as far as arguing that they do not need it. Small businesses are taxed with day to day operations and growing their businesses; they typically aren’t employment law experts. We mustn’t forget that employees need to be appreciated, motivated and guided.

A recent example of a common compliance misstep is Groupon. They are currently facing a potential class action lawsuit by sales representatives who were not paid for overtime. Groupon is not alone; Wage and Hour laws are routinely violated by an estimated 70% of businesses in the US. The Groupon suit says the three-year-old daily-deal business didn't pay sales employees overtime, or under paid them, violating wage laws. Now the new start up that has not yet made profit is battling with its own employees; spending millions of dollars to resolve these issues. It is critical to have a compliance partner to help your business avoid issues and save money spent on costly lawsuits.

Is your company protected? If not, find a compliance expert that can help you navigate through the employment law maze. Complete Concepts Consulting offers a complementary human resources compliance audit to help you take the first step in protecting your business.  We take care of your HR needs and help you focus on what running your business. Contact us today to learn more about our services and how are simplifying HR for small business.

Contributing Writher

Eugenia Tibamanya

Client Services Intern

Complete Concepts Consulting

About us: Complete Concepts Consulting is a human resources consultancy specializing in compliance for small to mid-sized businesses. We offer a non-conventional approach to human resources management to meet the unique needs of small to mid-sized businesses. Our HR methodology has been proven to reduce costs and mitigate risks for our clients.

Contact Us:
Stephen Polutnik
Director, Client Services
spolutnik@completeconceptsconsulting.com
(773) 294-0010


Sources:
http://www.chicagobusiness.com/article/20110909/NEWS07/110909881/groupon-sued-over-unpaid-overtime

What's keeping you up at night?

The age old question that almost every business owner or CEO is asked "What keeps you up at night," has got me thinking. It's 2:34 am on a Tuesday morning and I am up with my mind on growing my business. Asking myself, what’s our competitive edge? What can we offer our target market that no one else does? How do we market it and get our message out?

These are all questions that you may be asking yourself.

What keeps you up at night?

•  Company growth 
•  Managing employees
•  Being a step ahead of your competition 
•  Evolving your business to meet the demands of the changing economy
•  Or one of the many other complex issues business leaders are facing!

Complete Concepts Consulting was birthed out of the notion that business leaders are taxed with so many issues that keep them up at night and managing employees should not be one of them.

We are a cut above the rest offering HR In-sourcing to the companies that need it most, small to mid-sized businesses.

So you are probably thinking to yourself, what is HR In-sourcing, she must mean HR Outsourcing? The answer is no, I mean HR In-sourcing.

So what is HR In-sourcing? 

HR In-sourcing is the best way to describe our full service HR Consulting Methodology. We function as your in-house HR team for a fraction of the cost of staffing one. What differentiates us is we incorporate HR compliance with non-conventional HR practices to meet the unique need of your business. We work within your organization fostering your company's culture and beliefs and pushing forward you goals. We are on-site working with you from strategic level executive planning through day to day administration and everything in between.

We bring you over 25 years of combined HR and customer service experience; knowledge and most importantly we deliver results that save you money and helps you mitigate risk. Our client first philosophy makes meeting your needs our top priority!

To learn more, contact:

Stephen Polutnik

Director, Client Services

SPolutnik@completeconceptsconsulting.com

(773) 294-0010

What's your plan for Succession?

When Steve Jobs recently retired from Apple, it got a lot of companies thinking about their executive successors. Lucky for Apple its new CEO Tim Cook has been with the company for a long time and had already been standing in as CEO with Steve Jobs absences.

What would you do if you were unable to manage your business or if your best manager left the company?

Here are a few tips that can help so that your management successor is ready when you need them:

       1. Identify

Measure the performance of your employees to help you identify your top talent.  This is an objective way of determining the right employees to include in your succession plan for future management positions.

2.   Development

Other than planning who should succeed, develop your staff so that they will be prepared to succeed. Anything can happen between today and tomorrow so be prepared.

3.   Measure outcomes

Keep track of your employees’ successes. Whether they treated a customer well, or they innovated a product; keeping track of their big and small success helps you evaluate your succession plan easier. 

4.   Keep it simple

Usually companies keep adding exclusive complex assessment criteria to the succession planning process in an effort to improve the quality of the assessment. What they forget is that succession planning is a process, so it doesn’t have to be perfect but improve with time.

5.   Stay Realistic

Always be able to distinguish good leaders from good performers.  Usually while choosing successors we tend to look at our best performer. This is good, because we all know that a good leader should also be a good performer. However, the makeup of a good leader is multifaceted. Focus on your best performer(s) and choose someone who can balance both roles.  

One final point to remember is “Only give the promise of succession if there is a realistic chance of its happening!”

Contributing Writer:

Eugenia Tibamanya

Client Services Intern

Complete Concepts Consulting

About us: Complete Concepts Consulting is a human resources consultancy specializing in compliance for small to mid-sized businesses. We offer a non-conventional approach to human resources management to meet the unique needs of small to mid-sized businesses. Our HR methodology has been proven to reduce costs and mitigate risks for our clients.

For more information contact:
Stephen Polutnik
Director of Client Services
spolutnik@completeconceptsconsulting.com

Sources
http://blogs.hbr.org/goldsmith/2009/05/change_succession_planning_to.html
http://hbr.org/

Is your business prepared for a disaster?

Did you know that almost 40% of businesses that close due to disaster never re-open? 

The busy hurricane season is well under way and winter storms are right around the corner.  Natural disasters are not the only threat lurking in the shadows; man-made disasters like fire which is the number 1 threat to all businesses could put you company at risk.

So what’s your disaster plan? How will you stay connected to customers, vendors and staff? How long will it take you to bring operations back online?

Having a plan for natural and man-made disasters that identifies the critical necessities is imperative.

A few important things to include in a business continuity plan:

·  Safety and evacuation plan with employee training

·  Safety/Emergency Committee

·  Temporary work space for immediately following a disaster

·  Communications Plan

·  Technology security and records back-up

·  Accessible  database of customer, employee and vendor contact information

·  List of resources needed

·  Emergency supplies

·  Insurance information readily available

You have to plan in advance to successfully manage an emergency situation.  The plan is just the first step; train managers and employees. Being able to properly assess each situation, use the necessary resources to ensure everyone’s safety and having the ability to recover.

Resources for more information:

http://www.fema.gov/
http://www.weather.gov/
http://www.nhc.noaa.gov/
http://www.ready.gov/business/index.html
http://www.sba.gov/category/navigation-structure/loans-grants/small-business-loans/disaster-loans



About us:
Complete Concepts Consulting is a human resources consultancy specializing in compliance for small to mid sized businesses. We offer a non-conventional approach to human resources management to meet the unique needs of small to mid-sized businesses.  Our HR methodology has been proven to reduce costs and mitigate risks for our clients.

For more information contact:
Stephen Polutnik
Director of Client Services
spolutnik@completeconceptsconsulting.com

Is Your Business Protected Hits the Airways!

Hype Media Global Community Central Radio Presents: Up Close and Personal with Melonie Boone


Melonie Boone, Co-CEO and Owner of Complete Concepts Consulting will be featured in her first recurring spot on Community Central Radio. Mrs. Boone will answer questions on protecting your business by deploying effective employment law compliance and human resources management initiatives.

On Thursday, July 7, 2011, host Ruben Ramos will lead the discussion on “Why HR is Important” for your business. Together they will touch on topics of protecting your business from the top 5 HR mistakes most commonly made as well as some of the critical policies and procedures associated with human resources. Community Central reaches more than 500,000 listeners and viewers weekly focusing on issues that are critical to the community.

Melonie Boone has over 13 years of human resources experience, primarily with small to midsized businesses. She holds a Master of Jurisprudence in Business Law and Corporate Governance from Loyola University of Chicago Law School, a Master of Business Administration from Florida Metropolitan University, a Bachelor of Business Administration in Human Resources Management from Loyola University of Chicago School of Business, and a Professional in Human Resources designation from Human Capital Institute.

Her dynamic background and diverse experience with organizations across many industries lends to a proven HR methodology that successfully mitigates risk and saves money for her clients. Working along with her business partner Yolanda Macias and their team, Complete Concepts Consulting offers its clients the ability to enhance business operations by utilizing affordable compliance and comprehensive human resources solutions.

About us:
Complete Concepts Consulting (CCC) is a full service human resources consulting agency in Chicago, Illinois specializing in employment law compliance. Human Resources professionals Melonie Boone and Yolanda Macias, co-founders, and their team have worked in the industry for many years and specialize in providing organizations with expert employment law compliance and customized human resources management solutions.

Contact Us:
http://www.completeconceptsconsulting.com/
info@CompleteConceptsConsulting.com

Hype Media Global, a SNS Productions Company
Community Central Radio
Host: Ruben Ramos
Date: July 7, 2011
http://snsproductions.org/home

Are you Dressed for Success?

On June 29, 2011 Melonie Boone, Co-CEO of Complete Concepts Consulting facilitated a dynamic Dress for Success Seminar for the participants of the Association of Corporate Counsel Chicago Chapter’s Diversity Internship Program. 

Partnering with special guests Billie Kershasky of Astor & Black Custom Clothier and Justin Yates of Trunk Club; this personalized training took the participants on a journey through the keys to successful dress for professionals in the legal field. 

Topics included:

• The Importance of First Impressions
• Appropriate Attire in Business, Social and Casual Environments
• How to Look Great on a Budget
• Proper Professional Behavior
• Having a Personal Brand Action Plan

The team at Complete Concepts Consulting thanks the Association of Corporate Counsel Chicago Chapter for the invite to speak as well as Billie Kershasky and Justin Yates for a job well done!

Contact Complete Concepts Consulting to learn more about our personalized trainings made to meet your unique business needs.

About us:

Complete Concepts Consulting (CCC) is a full service human resources consulting agency in Chicago, Illinois specializing in employment law compliance. Human Resources professionals Melonie Boone and Yolanda

Macias, co-founders, and their team have worked in the industry for many years and specialize in providing organizations with expert employment law compliance and customized human resources management solutions. CCC offers its clients the ability to enhance business operations by utilizing affordable compliance and comprehensive human resources solutions.

 
Contact Us:
www.CompleteConceptsConsulting.com
info@CompleteConceptsConsulting.com

FOR IMMEDIATE RELEASE – PERSONNEL ANNOUNCEMENT

Media Contact:

Melonie Boone MBA, MJ, PHR

Co – Chief Executive Officer

Complete Concepts Consulting

mboone@completeconceptsconsulting.com

www.CompleteConceptsConsulting.com

(773) 527-1337 

June 23, 2011

Stephen Polutnik named Director, Client Services

Complete Concepts Consulting is pleased to announce the appointment of Stephen Polutnik to the position of Director, Client Services.  In his role, Mr. Polutnik will support organizational growth by building new client relationships, maintaining existing client relationships and providing strategic client direction. This includes but is not limited to managing client acquisition strategy, targeting key accounts, uncovering new business opportunities, growing company market share and providing superior client support.                                                                                                             

Mr. Polutnik brings over 10 years of marketing, account management, business development and client relations experience to our team. Prior to joining Complete Concepts Consulting, Mr. Polutnik spent the past eight years with JP Morgan Chase where he progressively rose from a Personal Banker role to Branch Manager and lastly held the position of Client Service Assistant Manager.  During his tenure with JP Morgan Chase, Mr. Polutnik developed and implemented strategies to encourage growth and retention of his customer base;  Managed Client Service Functions for Chase Middle Market business clients ($10 - $500 million in revenue) including hedge funds, law firms and insurance corporations; and was responsible for compliance with internal and government regulations.

In addition, while at Chase Mr. Polutnik also supervised both financial and operational risk exposure associated with bank products and services; created and facilitated training sessions for employees on professionalism in the workplace as well as new processes and procedures; he also managed the top in-store branch in the country based on revenue and earnings growth.  During his career Mr. Polutnik also served as Account Coordinator with MediaLink, LLC and Marketing Coordinator at USA Networks.   

Mr. Polutnik holds his Bachelor of Science in Business Administration with a Marketing concentration from Xavier University in Cincinnati, OH. 

About Us:

Complete Concepts Consulting (CCC) is a full service human resources consulting agency in Chicago, Illinois specializing in employment law compliance. Human Resources professionals Melonie Boone and Yolanda Macias, co-founders, and their team have worked in the industry for many years and specialize in providing organizations with expert employment law compliance and customized human resources management solutions. CCC offers its clients the ability to enhance business operations by utilizing affordable compliance and comprehensive human resources solutions.

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Protecting Your Business

Melonie Boone of Complete Concepts Consulting Amongst Panelists of SBAC May 11th Educational Forum

May 5, 2011

The Small Business Advocacy Council is happy to announce that Melonie Boone of Complete Concepts Consulting will be among the five panelists for the May 11th Educational Forum entitled, "Protecting Your Business."

Melonie will share some of the ways to protect your business by employing easy practices to ensure compliance with critical employment regulations.

To learn more about the event go to Protecting Your Business and please RSVP ahead of time with Blanca Campos at Blanca@SBACIL.org or call (847) 990-7909.

2011 Advisor Board Announcement

Complete Concepts Consulting

As we continue to grow our business, we know that it is imperative to have a solid team of employees and a trusted team of advisors. Therefore, we have formed an Advisory Board aimed at helping us make great business decisions to enhance our operations.

The purpose of the Board is to advise and make recommendations to owners Yolanda Macias and Melonie Boone with respect to matters within the areas of the Board Member’s experience and expertise.

We proudly introduce the 2011 Advisory Board Members for Complete Concepts Consulting.

2011 Advisory Board Members


Bill Wilson
Chairman, Advisory Board
Business Developer, NuSkin Enterprises

Bill Wilson is building a marketing and distribution organization with Nu Skin Enterprises—a global billion-dollar publicly traded company—which is actively developing a marketing presence in the Chicago area. This is an untapped market for the company to introduce its breakthrough anti-aging products. The company is seeking leaders to build their own business with advanced technology that addresses aging at the genetic level, both externally and internally.

Prior to NuSkin, Mr Wilson held various positions in the field of Marketing and Business Development. He held the position of Chief Marketing Officer with Realtime Solutions Group LLC where Bill named and branded the company in its early formation, and helped build the business through strategic planning and marketing communications. In 2008 the company was growing at 300% year-over-year and in August was named an Inc. 5000 company (number 1292). However, in the fall of 2008 the stock market collapsed, and so did the company's sales pipeline of insurance companies. In the first quarter of 2009 the company merged with a strategic partner and shut down its independent operations.


Dina Collins
Board Member, Sales/Consulting
Area VP, Client Development, Gallagher Benefit Services Inc

Dina has been involved in the exclusive arena of Employee Benefits for over 14 years. She joined USI in November of 2009 with the mission to serve as a market leader for USI's Chicago Office. As a result, Ms. Collins is responsible for continued growth and retention of the employee benefits departments' accounts. She is very passionate about everything she does and enjoys helping companies find solutions to their benefit concerns and needs. Her goal is to be one of the top Benefit Consultants at USI Midwest and to assist clients navigate through these difficult times.

Specialties:
Life and Disability, Self Funded Medical Insurance and Relationship Building, Efficiency in Administration, Helping Employers do less with More, Assisting and becoming part of an HR Team


Len Mayersky
Board Member, Finance
Assistant Vice President Banking Center Manager, MB Financial Bank N.A.


A graduate of Indiana University – Bloomington, Len is currently the Assistant Vice President and Banking Center Manager for MB Financial Bank at the North Avenue Banking Center. He has worked in the financial industry for over 15 years beginning his career as a financial recruiter and an investment representative at Kemper Funds. For the past 12 years, he has directed his focus specifically to the banking industry, having worked at Citibank, New Century Bank, and now MB Financial. Len believes that banking is the same no matter where you go, but what truly counts is the relationship that is forged between the customer, the banker, and the branch. When you adhere to the strong belief that customer service comes first for your clients, the rest will take care of itself.

During his downtime, Len serves on the board of the Chicagoland Gay and Lesbian Chamber of Commerce, an organization he has been involved in for the past 5 years. Currently serving as the Vice President, Len is responsible for planning the many events held by the Chicagoland Gay and Lesbian Chamber all over the Chicagoland area. He is also actively involved in his other passion, helping abused and neglected animals. As the Director of B.A.R.C. (Barriers Against Repeated Cruelty), where the goal is to stop the brutality and vicious cycle of abuse, he hopes to spread the message that animal abuse and domestic violence go hand in hand. Only by admitting and addressing the correlation between the two forms of cruelty can we begin to make changes to rectify the issue.


Cliff Perry
Board Member, Legal
Partner, Laner Muchin Ltd.

Cliff Perry is a partner at the law firm of Laner Muchin, and for over 20 years has been representing private and public sector employers in all aspects of labor and employee relations, including employment litigation, employee benefits and labor-management relations, in state and federal courts and before numerous state and federal agencies throughout the United States. His experience includes defending and advising management in state and federal court actions nationwide involving breach of contract, non-compete agreements, libel, slander, interference with economic advantage (and other, similar, business torts), retaliatory discharge, invasion of privacy, infliction of emotional distress, assault and battery, wage and hour actions and every type of discrimination claim (e.g., Title VII, the ADEA, ADA, §1981, §1983, the FMLA and FLSA and all parallel state and local laws).


Elliot Richardson
Board Member, Small Business
President, Small Business Advocacy Council

Elliot is currently the President of the Small Business Advocacy Council which provides small business owners, their employees and those with whom they do business a voice in government. SBAC is also focused on helping each of its members succeed through marketing and networking.

In addition, Elliot is a commercial litigation attorney with the firm Korey & Richardson, LLC. They represent business owners in commercial and business matters. He also sits as of-counsel at Kralevoc, Jambois & Schwartz which is a top medical malpractice and Plaintiffs law firm.

Community Service and Boards:

Board of Directors, YMCA Alliance Board, a Chicago-based job training agency affiliated with the YMCA.

Board of Directors/Resource Development Chair, ChildServ. Large and successful child advocacy group providing lodging and treatment to disadvantaged youths.

Chicago Bar Foundation, Young Professionals Board. Non-for-profit arm of the Chicago Bar Foundation. Provides large-scale funding for legal services to those otherwise unable to obtain representation.

Jim Sheehan

Board Member – Sales

Mr. Sheehan is a 30-plus year veteran of small business ownership, B2B and B2C marketing and executive “best practices” advisory/coaching services in the areas of networking, business development, and relationship selling methodologies.

After earning a B.A and M.B.A. Jim’s professional career started as an Account Executive with Merrill Lynch specializing in retail investment sales where he continuously achieved “Executive Club” award status in recognition of superior new business and account generation.  From there he moved to Wayne Hummer & Company, a regional brokerage firm where he served as Fixed-Income Investment Coordinator for a 40-man sales force.

At the dawn of the 1990’s Jim left the financial services world to conceive of, launch, and solely operate a retail specialty business in Chicago’s far south suburbs.  That business eventually grew to a $1 million enterprise and led to a move into the automated POS, operations, and accounting IT industry where Jim was widely recognized as one of its most respected solution providers with firms such as Crescent Systems and global leader Jonas Computing.

Today, Jim works as a Senior Business Advisor and Client Coach with Sales Results, Inc, Chicago’s local leader in business development advisory and executive coaching services.  His clients range from entrepreneurs, professional service providers, small business owners, and staff salespeople.

Jason E. Tremblay

Board Member – Compliance

Mr. Tremblay is a Partner in Arnstein & Lehr’s Litigation Department. He focuses his practice in employment and commercial litigation.  Mr. Tremblay has extensively addressed, through counseling, negotiation and litigation, a broad range of key issues critical to the evolving workplace. He has particular expertise representing employers in both federal and state court, as well as administrative tribunals, in a wide variety of lawsuits, including the enforcement of restrictive covenants, Title VII, ADA and ADEA discrimination and retaliation claims, FMLA interference claims, trade secret, and unfair competition matters.

Mr. Tremblay graduated from Chicago-Kent College of Law with High Honors and received the CALI Award for Academic Excellence in Legal Writing.  Mr. Tremblay recently authored the third edition of "The Employment Law Toolkit - How to Protect Your Business from Liability and Comply with State and Federal Employment Laws," a comprehensive summary of significant employment and labor issues facing employers in today’s business environment. He is the author of "12 Steps to Avoid Employment Related Liability," published in Employment Law360 (May 2, 2008), and "Properly Investigating Complaints of Harassment-How to Limit a Company’s Exposure," published in Business Law Today (September/October 2008). Mr. Tremblay also co-authored "The Rooker-Feldman Doctrine: An Analysis of its Application in Today’s Legal Environment," Consumer Finance Law Quarterly Report (2008).